TERMS & CONDITIONS

Last updated: 20 August 2026

OVERVIEW

This website is operated by MUNTZ.ED. Throughout the site, the terms “we”, “us” and “our” refer to MUNTZ.ED.

MUNTZ.ED provides this website, including all information, products, tools and services available from this site, subject to your acceptance of these Terms & Conditions.

By accessing our website and/or purchasing a product from us, you agree to be bound by these Terms & Conditions, together with any other policies referenced on this website.

Please read these Terms & Conditions carefully before using our website or placing an order. If you do not agree with these Terms & Conditions, please do not use our website or purchase our products.

We may update these Terms & Conditions from time to time by posting an updated version on this page. Your continued use of our website following any changes constitutes acceptance of the updated Terms & Conditions.

Our online store is hosted on Shopify, which provides the e-commerce platform that allows us to sell our products to you.

1. ONLINE STORE TERMS

By using this website, you confirm that you are legally able to enter into a binding agreement under applicable Australian law.

You must not use our products or website for any unlawful or unauthorised purpose or in a way that breaches any applicable law.

You must not transmit any viruses, malware or other harmful code or attempt to interfere with the security or operation of our website.

We reserve the right to refuse or cancel an order where we have reasonable grounds to believe that the order is fraudulent, unlawful, abusive or otherwise in breach of these Terms & Conditions.

2. GENERAL CONDITIONS

We reserve the right to refuse service or cancel an order where permitted by law.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of our website, products, artwork, designs, branding or other content without our prior written permission, except where permitted by law.

The headings used in these Terms & Conditions are for convenience only and do not affect the interpretation of these Terms.

3. WEBSITE INFORMATION

We make reasonable efforts to ensure that the information on our website is accurate and up to date. However, information may occasionally contain errors, inaccuracies or omissions.

Product images are provided for illustrative purposes. We make reasonable efforts to display colours and designs accurately, but colours may appear differently depending on your device or screen settings.

We reserve the right to correct errors, update information and make changes to our website where necessary.

4. PRODUCTS, PRICING AND AVAILABILITY

We reserve the right to change product descriptions, pricing, availability and other information on our website at any time.

We may discontinue products or limit the quantity of products available for purchase.

We will make reasonable efforts to ensure that product information and pricing displayed at the time you place your order are accurate.

If we discover an error in the price or description of a product after you have placed an order, we may contact you to discuss the error and available options.

Nothing in these Terms & Conditions affects your rights under the Australian Consumer Law.

5. ORDERS AND PAYMENT

When you place an order through our website, you are making an offer to purchase the products selected by you.

An order is accepted when we confirm the order and/or begin processing it.

We reserve the right to decline or cancel an order where permitted by law, including where there is an obvious pricing or product description error, suspected fraud, or an inability to fulfil the order.

Payment must be successfully received before an order can be processed.

You are responsible for providing accurate billing, contact and delivery information when placing an order.

6. MADE-TO-ORDER PRODUCTS

Our products are made to order and are produced specifically following the placement of your order.

Because products may enter production shortly after an order is placed, we may not be able to make changes or cancellations once production has commenced.

For this reason, please carefully check your product selection, sizing, design and delivery information before completing your purchase.

This does not affect any rights you may have under the Australian Consumer Law.

7. SHIPPING AND DELIVERY

Our products are produced and fulfilled through third-party production and fulfilment providers.

Estimated production and delivery times are provided for guidance only and may vary depending on the product, destination, carrier and other circumstances outside our reasonable control.

We are not responsible for delays caused by events outside our reasonable control, including carrier delays, customs processing, public holidays, natural disasters or other unforeseen circumstances.

For further information, please see our Shipping Policy.

If you provide an incorrect or incomplete delivery address, additional costs may apply if a replacement order is required.

Nothing in this section limits your rights under the Australian Consumer Law.

8. RETURNS, REFUNDS AND FAULTY PRODUCTS

Because our products are made to order, we generally do not accept returns or provide refunds for change-of-mind purchases.

However, this does not affect your rights under the Australian Consumer Law.

If a product arrives damaged, defective, significantly different from its description, or otherwise does not meet a consumer guarantee, please contact us at muntz.ed.art@gmail.com with your order number and details of the issue.

We may request photographs or other information to help us assess the problem.

Depending on the circumstances and your rights under applicable law, the available remedy may include a replacement, repair or refund.

For further information, please see our Returns & Refunds Policy.

9. AUSTRALIAN CONSUMER LAW

Our products come with guarantees that cannot be excluded under the Australian Consumer Law.

Nothing in these Terms & Conditions excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified under the Australian Consumer Law or any other applicable law.

Where you are entitled to a remedy under the Australian Consumer Law, we will provide the applicable remedy required by law.

10. THIRD-PARTY SERVICES AND PROVIDERS

We use third-party providers to operate, fulfil and support our online store and orders.

These providers may include Shopify, payment providers, production providers, shipping carriers and other service providers.

Our products may be produced and fulfilled by third-party production partners on our behalf.

We are not responsible for the independent acts, policies or systems of third-party providers except where applicable law requires otherwise.

Where appropriate, issues relating to your order will be handled by us as your point of contact rather than requiring you to deal directly with our third-party suppliers.

11. THIRD-PARTY LINKS

Our website may contain links to third-party websites or services.

These links are provided for convenience and do not necessarily indicate that we endorse or control those websites.

We are not responsible for the content, availability, security or privacy practices of third-party websites.

If you choose to access a third-party website, you do so at your own risk and should review that website's terms and policies.

12. INTELLECTUAL PROPERTY

Unless otherwise stated, all artwork, designs, photographs, graphics, text, logos, branding and other content on this website are owned by or licensed to MUNTZ.ED.

You must not copy, reproduce, modify, distribute, publish, sell or commercially exploit our content without our prior written permission, except where permitted by law.

13. USER CONTENT AND FEEDBACK

If you voluntarily submit comments, feedback, reviews, suggestions, photographs or other content to us, you grant us permission to use that content for purposes relating to our business, including marketing and promotion, where permitted by law.

You must not submit content that infringes another person's intellectual property, privacy or other legal rights, or that is unlawful, misleading, threatening, abusive or otherwise inappropriate.

We reserve the right to remove or decline to publish user-submitted content at our discretion.

14. PERSONAL INFORMATION

Your submission of personal information through our website is governed by our Privacy Policy.

By using our website or placing an order, you acknowledge that your personal information may need to be shared with relevant service providers for purposes such as payment processing, order fulfilment, production and delivery.

Please refer to our Privacy Policy for further information.

15. ERRORS AND OMISSIONS

From time to time, our website may contain typographical errors, inaccuracies or omissions relating to products, pricing, promotions, shipping charges, delivery times or availability.

We reserve the right to correct errors and update information where necessary.

Where an error affects an order you have already placed, we will deal with the matter in accordance with applicable law and, where appropriate, contact you to discuss the available options.

16. PROHIBITED USES

You must not use our website or its content:

• For any unlawful purpose
• To infringe our intellectual property rights or the rights of others
• To submit false or misleading information
• To transmit viruses, malware or other harmful code
• To interfere with the security or operation of our website
• To collect or misuse another person's personal information
• To engage in fraudulent, abusive or deceptive activity
• To scrape, copy or reproduce substantial portions of our website or content without permission
• To otherwise breach any applicable law

We reserve the right to restrict or terminate access to our website where permitted by law if these Terms & Conditions are breached.

17. DISCLAIMER AND LIMITATION OF LIABILITY

We make reasonable efforts to ensure that our website is available and operates as intended. However, we do not guarantee that the website will always be uninterrupted, secure or error-free.

To the maximum extent permitted by law, we are not liable for loss or damage arising from your use of our website where that liability can lawfully be excluded.

However, nothing in these Terms & Conditions excludes, restricts or modifies any liability, consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified under the Australian Consumer Law or any other applicable law.

Where our liability cannot be excluded but may be limited by law, our liability will be limited to the extent permitted by applicable law.

18. INDEMNIFICATION

To the extent permitted by law, you agree to indemnify MUNTZ.ED against reasonable losses, liabilities, costs or expenses arising from your unlawful use of our website or your breach of these Terms & Conditions.

This section does not apply to the extent that doing so would exclude, restrict or modify rights or remedies that cannot lawfully be excluded under applicable law.

19. SEVERABILITY

If any provision of these Terms & Conditions is found to be unlawful, invalid or unenforceable, that provision will be modified or removed to the minimum extent necessary, and the remaining provisions will continue to apply.

20. TERMINATION

We may restrict or terminate your access to our website where permitted by law if you breach these Terms & Conditions or engage in unlawful, fraudulent or abusive activity.

Any provisions that by their nature should continue after termination will remain in effect.

21. ENTIRE AGREEMENT

These Terms & Conditions, together with the policies and information published on our website, form the agreement between you and MUNTZ.ED regarding your use of our website and purchase of our products, subject to any rights that cannot lawfully be excluded.

Our failure to enforce any provision of these Terms & Conditions does not constitute a waiver of that provision.

22. GOVERNING LAW

These Terms & Conditions are governed by the laws of Queensland, Australia.

You agree that any dispute relating to these Terms & Conditions or your use of our website will be subject to the applicable laws and courts of Queensland, Australia, subject to any mandatory rights or protections available to you under applicable law.

23. CHANGES TO THESE TERMS

We may update these Terms & Conditions from time to time by posting a revised version on this page.

The updated Terms & Conditions will apply from the date they are published, unless otherwise stated.

We encourage you to review this page periodically for any changes.

24. CONTACT INFORMATION

If you have any questions about these Terms & Conditions, please contact us at:

MUNTZ.ED
Email: muntz.ed.art@gmail.com
ABN: 37 936 794 896